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IrishA
QuickBooks Team

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We can see how product categories would benefit your business by keeping things organized, Vergann.

 

To ensure this issue is resolved as quickly as possible, we recommend contacting our phone support team. They can securely review your account and gather information about what’s causing the error message you’re experiencing.

 

Here’s how to get in touch with them:

 

  1. Click the Help (?) icon.
  2. Select the Search tab, and type in "contact support".
  3. Click the Contact Us button.
  4. You'll be able to request a Callback or start a live Chat with an expert.

 

If you need further assistance with organizing your products or services, please feel free to leave a comment below.