You did a great job following the procedures advised by the previous support to record the vendor credit, @Clio1616. I'll add the last steps so you can complete your task.
The last step is to link the transactions and reconcile bank feed.
- Click the + New icon, select Pay bills, then choose the vendor.
- Apply the Vendor Credit against the duplicate payments to offset it.
- Lastly, apply the Bank Deposits (the refund) to close out any remaining balance.
Additionally, you can categorise the transactions correctly and reconcile them to ensure accuracy.
If you need further clarifications about the process, please let me know. I'm always here to help.
