I appreciate your prompt reply, @bsv85.

I see that you've posted a similar concern and my colleague already provided you the step-by-step guide to account the amount you received as advance from customer though a credit note with GST.

If you haven't been notified of the said response, you can check it out here.

Also, you may want to check out this article if you wish to know the things that you will be able to do with QuickBooks GST solution: QuickBooks for GST.

If there's anything else that you need help with, you can always get back to the Community so we can assist you further. Take care, and have a great day, @bsv85.