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contact197
Level 1

Why won't QuickBooks recognise or accept the Temu invoices when I forward them to QuickBooks?

I make a number of purchases through Temu and have set up an auto-forwarder to my Quickbooks email. I noticed that despite my Temu invoice listing the items and prices on there, these get dropped when converted to QuickBooks. I then went through and exported them as PDFs and attached them to the same email hoping it would pick it up, and it ignores the attached PDF and strips all the content such as prices, items and total. I want to report this as a bug.