Thank you for reaching out and letting us know about the issue you're experiencing, Sadiebauer12.
 

The error message, "Something went wrong on our end," could appear due to several factors, such as a slow or unstable internet connection, an outdated operating system, or other technical issues.
 

I noticed that you’ve also posted about this issue in another thread, where my colleague has already provided helpful steps to assist you in resolving the problem. Please check it through this link: https://quickbooks.intuit.com/learn-support/global/manage-your-account/is-anyone-else-experiencing-q...
 

Please leave us a response if you have other questions or concerns.