Allow me to join this thread to assist you, Mary. I have the steps you can take to get in touch with our support team.
Before anything else, would you mind elaborating on your concerns in the forum? This way, we can share a resolution that would fix your QuickBooks concerns. However, if you still prefer to get in touch with them, please know that you can only have the option to request a callback or contact them using the steps below:
- From your QuickBooks Desktop account, click the Help menu at the top.
- Click the QuickBooks Desktop Help menu and select Contact Us.
- Provide information about this concern in the search box, then select Continue.
- Sign in to your Intuit account and tap Continue. Afterward, select Continue with my account.
- Please enter the code that will be sent to you via email and select Continue.
- From there, could you select how you want to connect with us? It’s either to chat with us or Have us call you.
On the other hand, you can refer to this article for their support hours and schedules to contact them at your convenience. This article also includes their contact number at the bottom of the page: Contact QuickBooks Desktop support.
I'll keep this thread open to assist you in managing your QuickBooks file or even creating transactions with it in the future. Take care!
