We switched to Quickbooks at the end of 2022 per recommendation of an external CPA we work closely with. With over 140+ properties we definitely wanted to upgrade to have the Password Vault capabilities so our accountants would not have to sign in and out of each entity each time an entry needed to be made. The Password Vault worked for approximately 2 months until the end of January 2023. It is now almost September and we still do not have a solution after calling tech support multiple times. Quickbooks tech support is atrocious!! It takes forever just to get in contact with the appropriate person who even understands the level of technical difficulty (approximately 1-1.5 hours on call) only to be told "we are aware of this issue but have no solution at this time." When asked when a solution is expected the answer: "we don't know". This is unacceptable and false advertising. We don't even call it Quickbooks in our office anymore...we call it Slowbooks. If anyone has found a solution to this problem will you please respond and let us know how to access the Password Vault. We are beyond frustrated with Quickbooks and if they don't have a solution soon we will be looking for new accounting software. We took the recommendation from our CPA, I highly suggest doing a reference check before purchasing this software.