Let's find out what's causing QuickBooks not to open on the first computer, PHW65.
You can check if the company file or the QuickBooks program itself is causing the issue. Here's are the steps to follow:
- Open the Windows Start menu.
- Type “File Explorer” into the search and open File Explorer.
- Search for and find the QuickBooks.exe file. It’s usually in your QuickBooks folder.
- Hold down CTRL on your keyboard and double-click QuickBooks.exe. Don’t let go of CTRL until QuickBooks opens.
After QuickBooks opens, open your company file. If you can't, try a second test. Open QuickBooks but don't open your company file. Instead, select Open a sample file.
If QuickBooks or the sample file don't open, or you see an error, the program is causing the issue. Here's how to fix QuickBooks Desktop that doesn't start or won't open.
Let me know how everything turns out by commenting below. I'll be around until QuickBooks opens on the previous computer.
