Hey there, @Vickie31.
I'll help you ensure you can print the state information on the W-2C form.
There might be a data damage in your company file. This can be the reason why you're unable to print this information.
Let's update QuickBooks Desktop to its latest release. Performing this action can fix some minor data issues in your company file. Here's how:
- From the Help menu, select Update QuickBooks Desktop.
- Go to the Update Now tab.
- Select Get Updates to start the download.
- When the download finishes, restart QuickBooks.
- Once prompted, accept the option to install the new release.
Try printing again the W-2 form. If you're still getting a similar result, run the Verify and Rebuild Data tools in QuickBooks Desktop. This will help us in identifying the most commonly known data issues within a company file and fix them.
Let's also ensure that you're using the latest payroll tax table before printing the form. If the issue persists, update or repair your Adobe Reader/Acrobat.
Just keep me posted if you have any other QuickBooks concerns. I'll be more than happy to assist you. Take care!
