Good morning QuickBooks payroll team. We are in the same boat with our employees not getting paid. We understand that there's a glitch in the system but we weren't told that there was anything wrong. I've been sitting here for 2 and 1/2 hours waiting in the chat box and they say thank you for your patience. Please continue to wait for the next available expert. You can also visit our help articles under the help menu in your product. It's a busy time and we appreciate your patience. We've still got your place in line. It's taking longer than we expected to respond. Will be with you as soon as we can. Instead of just saying that there is a problem with the payroll system. I don't think you would get as many people irritated as you do right now for not responding. It's just wrong. I hope this gets resolved today before the end of the day. Otherwise I don't know what I'm going to tell my employees. I tried to call the number that was provided and they told me that I had to go to the chat box. Instead of you guys putting something on the automated system stating that there was a problem. I think that's all we're asking for. We spend money on these services, and I think we all just expected more from the company.