Thank you for the response. 

We have already taken all the steps as advised by yourself and the support team.

There should be a timeline given by the engineers on when they should be able to resolve this critical function. It has been well over a month now and its not the first time this issue has come to surface. 

May be intuit needs to hire more engineers from NASA /SpaceX to counter such a problem.

Please please please advise on a fix...