Hello there, @47501qkbks.
This behavior with the missing report is often caused by damaged data. I recommend running the Verify/Rebuild tool. This helps identify the most commonly known data issues within the file and resolves it.
Before we begin with the troubleshooting, let's secure a backup of your company file. Once done, we can proceed to verifying and rebuilding your data in QuickBooks Desktop. I'll guide you how:
Here’s how to verify:
- Go to the File menu.
- Select Utilities.
- Click Verify Data then select OK to close all windows.
To rebuild:
- Go to the File menu.
- Select Utilities.
- QuickBooks will ask to make a backup before rebuilding your company file, select OK.
- Once the rebuild is done, click OK.
For more details in verifying and rebuilding your QBDT, you can check out this article for reference: Verify and rebuild data in QuickBooks Desktop.
Once done, let's go back to the Reports menu and run the Time by Name report. This will show the time by person broken down by the customer for a specified date range.
- Go to the menu, select Reports then, Jobs, Time & Mileage.
- Select Time by Name.
- Set the date range of the data you want to be included in the report.
- Click the Customize Report and filter the necessary details.
Also, you can export the report to Excel and modify the changes from there.
To learn more about how to personalize your reports with formats and details you want, please feel free to check out this article: Customize reports in QuickBooks Desktop.
Once done, click Memorize to save its current customization settings. Doing so will help you quickly access the report in the future.
In case you want to fix common errors right away and set up timesheets, print them, and run a timesheet report. Just check out these articles:
Please let me know if there's anything you need help with QuickBooks. I'll be happy to work with you anytime. Have a good one!
