I understand the importance of creating an invoice, Rose, and I can see how the system may seem to complicate things unnecessarily.

Before we proceed, may I ask a few clarifying questions? When you attempted to make an invoice, did you receive any specific prompts or error messages related to setting up Online Payments? If so, could you please share the exact message?

Please note that QuickBooks Online (QBO) allows you to create an invoice without needing to set up Online Payments. If you encounter prompts while creating an invoice, you can dismiss them by clicking the X button in the upper-right corner of the screen.

If you are experiencing issues, I suggest clearing your cache and cookies or trying a different browser. Browsers store a significant amount of temporary data to enhance performance, but this data can sometimes interfere with web applications, especially after recent updates.

By clearing your cache and cookies, you ensure that your browser is using the latest and cleanest version of the website. Additionally, switching browsers can help identify the root cause of the problem.

As always, our Community forum is available if you have questions or clarifications. You can leave a comment below.