I can see the challenges you're facing with YTD information discrepancies after transitioning from QuickBooks Desktop to QuickBooks Online Payroll Elite, MK_APWC. I want to route you to the best support available to help with your concern.
To ensure a prompt and accurate resolution, we recommend contacting our QuickBooks Online Payroll support team again. They have the expertise and resources to pinpoint the discrepancies and provide tailored solutions to get things back on track.
Here's how to reach them:
- Click the Help menu in the upper-right-hand corner.
- Type in Talk to a human, then press Enter.
- Select Contact Support Team.
- Type again Talk to a human and click Contact Support Team.
- Choose a way to connect with us.
To know our support's availability hours, kindly visit: Contact Payroll Support.
If you want to learn more about payroll updates, you can read this article: Correcting Payroll in QuickBooks Online Payroll Core, Premium, and Elite.
I'm looking forward to having this sorted out. Don't hesitate to leave a reply if you require further assistance. I'm always around to assist you with your payroll-related concerns. Keep safe.
