To clarify my posts, we use www.singlepoint.usbank.com to connect to our commercial USB accounts.  It is not the connection listed as US Bank in the lists of banks to choose to link to QBs.  You have to use the search bar.  When I signin to our USB accounts online, it's singlepoint that I use.  The current issue differs from other times there were connection problems because this time the error says they cannot find our bank account.  "We couldn't find an account or tax details linked to the info entered"   This has never happened before.