Hi there, @AMARCO.
It’s possible the incorrect account was selected when downloading your Chase bank transactions using the Web Connect file. As a result, the transactions are posted to another account.
To correct this, you'll need to re-import transactions to make sure they are posted to your Chase checking account.
To start, you'll need to exclude the transactions posted to the wrong account in Bank Feeds Center.
- Go to Banking menu at the top.
- Select Bank Feeds, then choose Bank Feeds Center.
- Choose the account where the transactions are posted.
- Click Transaction List.
- Check the Select All box.
- On the Batch Actions drop-down, choose Ignore.
After that, you'll need to import a .QBO file from Chase into the correct account.
- Go the the File menu at the top.
- Select Utilities, then choose Import and Web Connect Files.
- Choose the .QBO file you saved, then click Open.
- Select the correct bank account.
- Click Continue.
- Choose OK after the data has been successfully read into QuickBooks.
- Go back to the Bank Feeds Center to review your transactions.
I've also added some articles below about how to review and manage your bank feeds before adding them to the register, as well as using bank rules to easily categorize transactions:
It'll be always my pleasure to help if you have any other questions. I'll be keeping an eye for your response.
