The workaround is that you convert from quicken file but the files I can generate now are quickbooks file. They are the exact files that you need to import but it’s not working. I have this issue only with one customer and one of her BOA checking accounts. It works with her other BoA credit cards just fine. The workaround on Reddit is creating a Quicken file. Which now longer is available to even download from BOA. In the meantime QB data services is workin on the file from BoA to see why it cannot be imported.