I'm jumping ship.
No further response from Quickbooks on this thread, and no attempt to re-open my ticket as requested.
The problem is still there, and I'm just wasting so much time.
I've just signed up to Xero for Β£3 per month for the next 6 months, and am hugely looking forward to:
1) Not having random suppliers set up for me without my consent.
2) Not having to check, double check and undo the corruption to my transactions that appears to be automatically added by hidden rules that the developers have added somewhere that I can't access (AGAIN)
3) Placeholders for recurring invoices which will allow me to automatically enter month/date details into my recurring invoices
If placeholders existed in QBO, I might have carried on with them, but since this is a basic feature that has been requested many times for many years and has still gone unanswered, I'm going elsewhere.
