Thank you for your efforts in following the troubleshooting steps provided by my colleague, FPCNs. I'm excited to help you make the most of QuickBooks Online (QBO). Let's work together to ensure you can use it seamlessly.
Since your computer meets the system requirements and the issue persists, I recommend reaching out to our support team. They have the tools to access your account and can check for any account-specific issues. Additionally, they can also identify any underlying problems that might not be obvious.
Here's how you can contact them:
- Navigate to the Help menu at the top.
- Click Search and key in your concern.
- Select Contact Us
- Choose the topic you want to connect with our expert.
- Lastly, Choose how would you like to connect with us.
You can also visit this article for more information about why QBO is slow on your end.
Additionally, you can visit this page where you can find guidelines when performing specific tasks inside QuickBooks: View All Help.
If anything, else comes to mind regarding your QBO tasks, feel free to leave a reply below. We're always ready to provide support.
