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FateCandylaneT
QuickBooks Team

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Managing your account's information is crucial to ensure up-to-date tracking of your payment details, Washakie. I'm here to elaborate on this further.

 

Sometimes, these emails can be deceiving and seek your personal info. If an email prompts you to a blank page or requires you to log in, share personal and payment information, or download files, it's likely a scam. Please avoid interacting with them and consult this guide for more detailed inputs: Identify suspicious activity, phishing scams, and potential fraud.

 

For more tips on safeguarding your data, check our online security tips and security notices for updates on suspicious emails reported by others.

 

Furthermore, to protect yourself from these behaviors, report any suspicious emails directly to our security team. You can securely submit this information through our designated website, enabling us to investigate and safeguard our systems and users from potential cyber threats. Here's how:

 

  1. Visit the Online Security Center page.
  2. Click on Contact Us.
  3. Find and click Report a fake email (or phishing email).

 

On another note, to access all your QuickBooks service subscriptions, verify the email credentials associated with your desktop Payroll account when logging into CAMPs.

 

However, if you're unable to access all your products and have used different emails for registration, follow these steps to consolidate your accounts:

 

  1. Sign out of CAMPs, then go to camps.intuit.com again.
  2. Instead of signing in, select Claim Account to connect accounts with different emails.

 

Once your accounts are claimed, sign in to see all your products.

 

For additional guidance, refer to this article: Change, manage, or update your Intuit account with CAMPs.

 

Moreover, if the issue persists, I suggest contacting our Customer Care Team to have your account reviewed and investigate your case in a secure environment.

 

In case you want to make any changes or access your files with Intuit, you can refer to these guides:

 

 

We're all ears to any additional queries you may have when managing account information in your file. Just let us know in the comments below. Stay safe!

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