Hi there, @erbrel. I'll provide details about the Switch company option inside QuickBooks Online (QBO) and point you in the right direction to get this sorted out.
There's an investigation about users not having the Switch company option inside QBO. Our engineers are aware of this and are already working on a fix. To be included in the list of affected users, I recommend contacting our Customer Care Team. These are the steps:
- Access your QuickBooks Online company.
- On the top right corner, click Help (?).
- Use the search field to enter your inquiry. You can also select Contact Us, then select a topic to connect with our support team.
For more details, please see this page: QuickBooks Online Support.
In addition, I'm providing these articles to help you manage your company information and subscriptions:
For other questions about handling QBO companies or assistance performing tasks inside the program, visit the Community space or comment below. As always, our team will be around to help you as soon as possible. Keep safe.
