QuickBooks Desktop Version

Premier Plus Manufacturing and Wholesale

When we email invoices, POs, and such to our customers and vendors, everything works great.  No issues with functionality.  However, the Display Name from those emails are confusing and our customers are missing them.

Currently, when a customer receives an email, it looks to have come from:  "Intuit E-Commerce Service" <[email address removed]>

To a customer, this looks like spam or something.  The subject line is appropriate and contains our company name.  But, we work largely with customers who are not tech-savvy.  They can't/won't be able to discern the subject/content from the sender, nor will they be able to do email searches and such.

The email does contain our actual company email.  If you "reply" to the email, it does populate with our company email.  So, at some level, the email is properly coded to represent our company.  However, that "From" field is not working for us and is causing confusion in our customers.

I want the sent emails to reflect OUR company, not Intuit.  Is there a setting somewhere that I'm able to change this field?

The only help I can find online is regarding changing the email service.  I don't need to change the email service. Everything is working very well.  I just want to change the displayed name of sent emails so that the emails appear to come from our business.

Thanks.