Hello there, @Jon Blackburn.
I understand that this is taking your time against other priorities that you have. To start, have you received an error message or any prompt message when trying to log in to your account? If yes, can you be more specific with what does the message says? This can help us isolate the problem of why you cant log in to your account.
Reaching our support team may also take time since the people are limited due to the protocol being followed. To make sure you can get in touch with our customer support, you can contact them through QuickBooks.
Here's how to contact our support team:
- Log in to your QuickBooks Online, then select Talk to a human.
- An auto-response will prompt, click See examples.
- .Type in Talk to a human, then click I still need a human.
- Click on Contact Us.
Let me know if there's anything else I can help you with. I'm just right here Willing to assist you. Have a great day.
