Good to see you here in the Community, @Mibanco1527,
I appreciate your efforts in performing the steps provided by my colleagues. Allow me to guide you to get the correct support to get this addressed as soon as possible.
QuickBooks should automatically download the update when it is released. However since you keep getting notices, I suggest disabling the reminder through Preferences.
Here's how:
- Go to the Edit tab.
- Select Preferences.
- In the General tab, click My Preferences.
- See if the Bring back all one time messages feature is enabled. If so, you may unchecked the box and see if you'll still encounter the same thing.
If you still get the same results, I'd recommend contacting our Desktop Chat Support. They can access your account in a secure environment and investigate the issue.
Here's how you can reach our Desktop Specialist:
1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu bar (you can still do this without opening a company file).
3. Click QuickBooks Desktop Help or press the F1 key.
4. Click Contact Us.
If you need anything else, please post a comment. Helping you will always be my pleasure. Wishing you and your business continued success.
