samm-crane
Level 1

How to mark invoice as paid in the sole trader app?

When I go to an invoice in the app and press “more” there is no opinion to mark as paid, can this not be done in the app?

KayePe
QuickBooks Team

Transactions

You can also mark the invoice as paid directly through the app, samm.


If you're using an Android and can't see the option to mark the invoice as paid, I suggest refreshing your app's data. It will help load all the available options for your invoice.


Here's how:
 

  1. Open the Home menu, or tap the three dots in the bottom-right corner.
  2. Select Settings, then choose Refresh Data.
  3. Tap Yes to confirm.

 

If you're using iOS, I recommend contacting our Live Support team during their available hours for assistance with the Mark as Paid option.


Here's how you can get in touch:
 

  1. Tap the Menu icon, then select the Help (?) icon in the top-right corner.
  2. Choose Articles and Support.
  3. Scroll down and select Contact Us.
  4. Have a brief description of your concern, then tap Continue.
  5. Pick either Schedule Appointment or Have Us Call You for support.

 

You can let us know if you have additional questions. We're here to assist.