Trish_T
QuickBooks Team

Taxes

Hi joe-diadamo,

 

Welcome to Community!  It's important that your sales tax payments are recorded accurately in QuickBooks Online.  I'd be happy to provide some insight here!

 

When you set up Sales Tax in QuickBooks Online, the associated accounts will be automatically created in your chart of accounts.  However, it sounds like you may have created another sales tax account.  If this is the case, you'll need to move the associated transactions from the account you created, to the default sales tax account created by QuickBooks.  To do this, you can create a journal entry or merge the accounts.

 

If you experience the same outcome, please don't hesitate to contact us outside of Community, for personal assistance.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.

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If you have any other questions, please feel free to reach back out.  We'd be glad to assist!