If you are running a service business, consider having a proposal management app to integrate with QBO and accept Amex as a payment option.

Hi kenishaclarke-li,

Welcome to Community!  QuickBooks Online Payments Canada, currently does not accept AMEX as a payment option for your customers.  To learn more about the accepted payment methods click here.  If this is something you would like to see available in future updates, please don't hesitate to submit a suggestion to our Development Team.  In the meantime, as mentioned by 4Gal, you can review available options for a third party app that integrates with QuickBooks Online.

If you have any other questions, feel free to touch base again.  We would be happy to help!

i got a prompt message saying something about quickbooks now accepting AMEX, is that true? How do i activate that feat?

Thanks for reaching out to us here. While I see the benefit of accepting AMEX, I encourage you to check out our current acceptable payment methods: https://quickbooks.intuit.com/learn-support/en-ca/help-article/self-employed/acceptable-use-payments.... Feel free to ask other questions. I'm here to assist.

I also got the same message, pressed to accept it, told me it was all set up.

I just tried it with a customer and did not work!

Hi there WCS -Lou,

Thanks for reaching out about accepting American Express payments. For further assistance with setting that up, you would need to reach out to the QuickBooks Payments support team outside of the Community. They'll be able to assist in getting that set up so that you can accept payments from that payment method. You can reach them using these options:

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Phone: dial 1-855-253-1536

If you have any other questions, feel free to reach out here.

As of January 2025 does Amex work now for QBO Canada?

I received a payment this morning, it seemed to come form an Amex Card!?

here's a screenshot

Hi Dexxer514,

QuickBooks Online Payments now accepts payments with AMEX.  This option is available to anyone who previously opted in.  It's typically activated within 14-days.  I'm happy to hear that this is successful for you!

Touch base with us again, if you have any other questions.  We would be glad to assist!