Thanks for coming here, @hypocleaning1-gm. 

Let me jump into this conversation and help you fix the discrepancy in your QuickBooks Online (QBO) account.

To begin, it's essential to check for any duplicate transactions or edited/deleted entries. However, it's also crucial to review your account's opening balance since it plays a significant role in your financial record. If the opening balance is incorrect, it affects all subsequent reconciliations. 

 Here are the steps to review your opening balance in QuickBooks: 

1. Click on Chart of Accounts from the Gear or Accounting menu.
2. Find your account on the list.
3. Tap on View register.
4. Search for the opening balance entry. It should have "Opening Balance Equity" in the Account column.
5. Take note of the date and balance.

If you forgot to enter an opening balance, enter it manually using a journal entry.

After reviewing your opening balance, you need to compare it to your bank records. Here's what you need to do: 

1. Sign in to your bank's website, or find your bank statement.
2. Check the account's balance for the same day as the opening balance in QuickBooks.
3. Compare the two balances.

If the QuickBooks opening balance doesn't match your bank data, make the following changes: 

1. In QuickBooks, select the opening balance entry to expand the view.
2. In the Deposit column, edit the balance to match your bank records.
3. Tap Save.

For more information or guidelines on fixing reconciliation issues, you can refer to this article: Learn the reconciliation workflow in QuickBooks.

This page will also guide you on what to inspect before you begin your reconciliation: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

If you have any follow-up questions about your reconciliations or bank data, please feel free to leave a comment below. I'm always here to help you. Stay safe!