EriS227
Level 1

I have received a refund on my business credit card for an amount that was reconciled last month. How do I record this refund?

 
katherinejoyceO
QuickBooks Team

EOFY and Reconciliation

Hello there, @EriS227

 

Thanks for posting in the Community today. I've got you the steps to record the refund you received from your business credit card account.

 

Here's how:

 

  1. Select the + New menu, then select Credit card credit.
  2. In the Payee field, select the appropriate supplier.
  3. From the Bank/Credit account dropdown, select the credit card for which you received the refund.
  4. Enter the Payment date, refund AmountGST, and Category.
  5. Select Save and close.

 

See this article for more insights on recording a customer refund in QuickBooks Online.

 

For future reference, check out this link in case you'll need some guide on recording refund from a supplier

 

Get back to this post if you have other concerns. I'm always around to guide you.