Hi, Nick. I understand how concerning it can be to receive such an email, especially when you've successfully accepted payments in the past.
Given the nature of this situation, I recommend contacting QuickBooks Payments support directly. They will have the most up-to-date information about your account status and can provide personalized assistance to resolve this issue safely.
Here's how:
- Log in to the Merchant Service Center.
- Select the Support tile.
- From the What can we help you with today? field, and enter your concern and hit Continue.
- Choose Chat or Callback.
If you need any further assistance, please comment below.
