daboss045
Level 1

It's showing a deposit was fully released but not in my account yet

 
Jessavell_A
QuickBooks Team

Payments

Hi there, daboss045.

 

If you're using QuickBooks Online Payments for the first time, please note that your initial deposits may take longer while we set up your account. Once the setup is complete, your payments will be deposited within two business days. However, some banks may take longer to process transactions.

 

To find out how quickly QuickBooks Payments deposits customer payments into your account, you can check your deposit speed by following these steps:

 

1. Click on the Gear icon.

2. Select Accounts and settings, then go to the Payments tab.

3. Review the Deposit Speed section.

 

For more information on deposit schedules and how to check the status of your deposits, please refer to this article: Find out when QuickBooks Payments deposits customer payments.

 

To learn more about how QuickBooks Payments handles your deposits and funds, I recommend reading this article: Common questions about QuickBooks Payments deposits in QuickBooks Online.

 

If you have any further questions, feel free to reach out.

Bryan_M
QuickBooks Team

Payments

Hi, @daboss045.

 

I just wanted to follow up to check if the resolution we provided helped resolve your issue.  Or are you still having trouble?

 

I'll be happy to help if you need any more assistance!