Hull Girl
Level 1

Payments

Hi DebSheenD, thanks for the reply.

When I do that, when I select the Customer name, I get the message that "xx customer's payment does not have an open invoice to go with it" and suggests I use a sales receipt.

So, I click sales receipt, enter the customer name, then I have to re-enter the product/service, and dollar amount. So now the paid receipt is in the customer's individual account.

 

But - the deposit is still in the bank feed. When I match it to the deposit - it's now on the ledger twice.