jeffreyk28
Level 1

Payments

Thanks for looking into this.

 

It appears that Qbooks will only allow me to apply a credit to an invoice for the same job.  The issue is that I do not have an open invoice for the same job. I have open invoices for other jobs on the same customer. Therefore, when I click discounts and credits the credit does not appear (because it is under a diff job for the same customer).  I tried creating a zero invoice for that job but qbooks does not recognize it as an open invoice (it sees it as paid since it is zero).  I can create a .01 invoice for the same job and that will allow me to apply it but that leaves me .01 out of balance. There has to be a way to get this done.