MonicaM3
Moderator

Payments

Hey @jeffreyk28,

 

I’d be happy to help you get that credit memo applied to your customer’s invoices. When you’re in the Receive Payments window and have selected your customer:

  1. Select the invoices you want to pay.
  2. In the middle of the screen, below the invoices, look in the UNUSED CREDITS window.
  3. choose Apply Credits.
  4. That will open a window with the AVAILABLE CREDITS.
  5. Select the credit you want to apply.
  6. Done.

 

You’re all set! Let me know if you have any other questions about applying credits or anything else. I’m happy to help anytime.