Let me share some information about the Payment limit and route you to the right support, scottkeen.
Some QuickBooks Online (QBO) Payments users have a limit of how much they can get paid online for both ACH Bank Transfer or Credit Card in a 30-day rolling period. When you reach the processing limit, customers won't be able to pay online until your limit opens up again as time goes by. However, you can still get paid with cash or checks.
You can contact our QuickBooks Payments Team to check on how much the limit you have to get paid online. They'll pull up your account in a secure environment and provide you details about this one.
Here's how:
- Visit: https://community.intuit.com/browse/payments-contact-us.
- Choose the specific Merchants Service product you're using.
To learn more about the payments limit, check out this article: Online payments and processing limits. If you need to increase your limit, just go to Request a direct deposit limit increase section to process your request.
I've got a link here that provided you with articles about managing QuickBooks Payments: https://quickbooks.intuit.com/learn-support/en-us/merchant-services/07?product=QuickBooks%20Payments.
Feel free to reply to this post if you need a hand with receiving payments via QuickBooks or any QuickBooks Online related. I'll be here to help. Keep safe and healthy.
