Because of the relative size of individual purchases at our business (a few large orders every month) we encourage ACH payments from our customers and about 50% of them pay that way. With each ACH through QBO, it is always the same: 4-6 business days after the client pays (typically a calendar week), I get an email saying "money on the way" stating that "depending on your financial institution you will have the money in 1-2 days" My financial institution is a legit bank that is not playing games with me so I always have the money the day after that notice from intuit.
It is kind of surreal that every few weeks an intuit rep comes on this thread here and says "let me help you with this" and then gives some boilerplate description of the process that, by all available info, appears to be a bit dishonest, and also disregards all prior dialogue on this thread. I'm thinking it might be automated, like a bot, given the non-sequitur nature of their ongoing responses.
