Ryan_M
Moderator

Payments

Hi @qkbks_newbie,

 

This happens when you choose your credit card account as the source of the payment, and your bank as the recipient. It should be the other way around. 

 

You'll want to delete the previous transfer transaction you created to keep your books accurate.


Here's how:

  1. Highlight the Accounting tab.
  2. Select Chart of Accounts.
  3. Search for your credit card account, and click on it. 
  4. On your credit card register page, locate the specific transfer you created earlier, and click it.
  5. Tap the Delete button.

You can create a new transfer transaction at this point. Ensure that the Transfer Funds From drop-down menu has the bank account where the payment is coming from. The Transfer Funds To drop-down menu should be set to your credit card account. Refer to the screenshot below as an example of recording a credit card payment.

 

 

Other than creating a transfer transaction, you have other options on recording a credit card payment. Check out this article for additional details: Record credit card payments.

 

I'll be around in case you need further help. Leave a comment below, and I'll get back to you.