Hi books2019, 

Thanks for reaching out. The first thing I'd recommend checking is that the Payment File settings are all correct. 

1. Navigate to the Employee section > Payroll Settings 

2. Select Payment Files under Business Settings 

3. Under ABA File Settings select your Account Name 

4. Ensure there is an APCA User Id entered

5. With NAB you will need to tick Include Self Balancing Transactions 

6. Save 

If Include Self Balancing Transactions was not ticked please download a new ABA file and attempt the upload again. 
If all of these settings are correct I would recommend contacting NAB for further information.

 For more information about Payroll ABA Files please refer to this article: https://support.yourpayroll.com.au/hc/en-au/articles/200123570-ABA-Files

Please don't hesitate to reach out if you have any other questions. 

Rebecca 

That's great to hear! 

Re: ABA file error. Do you know how to fix this issue if the aba is including a payment line for the paygw?

Hi Lindafnq,

If the ABA file includes a line to pay PAYG, this has been switched on in the Pay Schedules settings. You can switch this off by:

1. Go to Employees, then Payroll Settings.
2. Select Pay Schedules (located under the Pay Run Settings subheading).
3. Click on the relevant pay schedule and ensure the PAYG Payments 'Pay PAYG via payment file to a nominated bank account' is switched off, then Save.

Now when you export a new payment file you will no longer see a line for PAYG. Feel free to reply if you have further questions as I'm here to help!

-Kass