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Every time I create a pay run the same employee always has one line of unpaid earnings. Its has no date or anything. Timesheets are fine. How do I stop this?
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Payroll and STP
Good day, tdewe!
We've partnered with KeyPay for our payroll service. It's best if one of our agents can take a look at your employee's setup to find out why there's a line for unpaid earnings.
- Go to Employees.
- Click the Payroll Support button in blue in the lower right hand corner.
If you have other questions, you can always go back to this thread.
Have a good day!