Hi levijones-h-gmai,

Thanks for posting in the Community!

Before you upgrade, make sure that you have an active or trial subscription. Let me share with you how to upgrade your payroll subscription.

1. Go to the Gear icon ⚙ and select Subscriptions and billing.
2. Then, select Upgrade your plan under QuickBooks Payroll.
3. Select Choose plan.

For your reference, you can also check this article: Manage your QuickBooks Payroll subscription.

Feel free to drop a comment below if you have any other questions. Have a nice day!