Thanks for bringing this to our attention, n-chase. Let me provide updates about this matter.
Currently, there's an ongoing investigation into the exact issue you've had when the Switch Company option isn't available. Please be assured that our engineers are already aware of this and are working on a fix to help resolve them in time.
Before doing so, I recommend logging out and back into your account and switching your companies from there as a workaround.
In the meantime, I suggest contacting our QuickBooks Support Team to ensure you're added to the list of affected users and receive further updates via emails.
Here's how to reach them:
- Sign in to your QuickBooks Online company.
- Go to Help and choose Contact Us.
- Enter your concern and click on Let's Talk.
- Select Start a chat or Get a callback with a support expert.
Furthermore, you can utilize this reference to guide you whenever you require specific account changes in your company file: Manage billing, payment, and subscription info in QuickBooks Online.
I'll always be around on this thread if you require additional assistance managing bank connectivity and transactions in your account. Keep safe.
