Hello Havird,
Welcome back to the QuickBooks Community! For this situation, I recommend connecting with our Support Team to escalate this case to Data Service so they can take a closer look at your program. Here's how to reach us:
- Within your QuickBooks Desktop, click Help at the top menu bar.
- Enter a brief description of your concern, then click Contact Us.
- Give a brief description of your issue and click Continue.
- We’ll provide you with a few options. Choose the call-back feature.
Would you please let me know how the conversations go? Should you have additional QuickBooks concerns, please let me know. Have a good one!
