I had trouble sending out invoices Jan. 1, 2020 and tried contacting Intuit for help. Received a call later from someone claiming to be from Intuit Quickbooks Solution Provider, Quickbooks & Accounting. I spent the better part of Jan. 2 on the phone and letting have access to my computer to fix the problem. He showed me a corrupted page of code and said it looked like I had been hacked. The problem was corrected and my company received a bill for $1059.99 for a 3 yr. service contract. We paid it!. I received a call last month from this same outfit claiming that our program was not properly updating itself and they would need to fix it. I became suspicious and said I did not have time to deal with it and they could call me later. I tried calling the 800 number on the invoice and a recording said that number was not in service. I receive multiple calls from different numbers over the next few weeks during which time I upgraded and reconfigured all of our security software. I filed a report with the FCC and Idaho Attorney General. I am extremely disappointed that upon reading that other's have fallen for this that Intuit is not actively pursuing this scam. Your reputation is at stake! You need to have a readily available site for not only reporting scams but collecting evidence and working with law enforcement, but apparently you don't really care if your customers get ripped off. I'm old enough to have seen a lot of major companies go belly-up when it became apparent they didn't care about their customers, only their customer's wallets. You won't lose business by declaring war on scammers, you'll gain a loyal following. You are not the only game in town anymore.
