I've checked our records and haven't seen any cases the same as yours, Dasecurityaz. I'll help you resolve it.
The unexpected behavior can be caused by too much cache. Let's start with signing into your account through a private browser. It's the best place to know if it's a web issue. These are the shortcut keys:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If you're able to email the invoice, go back to your regular browser, then clear its cache to refresh the program. We advise our users to delete them now and then to prevent and fix issues like this.
Additionally, you can use a different browser to narrow down the issue.
Once it's fixed, you can email an invoice without any issues.
You can get back to this thread if you have other concerns. We'll reply as soon as we can.
