Hi too

Dear Intuit Team,

Can you help me how to subscribe the QuickBooks Online Plus Version

@wacaysmahdi123 

Prepare your credit card and hit the Buy button.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

I am VERY DISAPPOINTED with QB On-Line and customer service.  I received an $860 bill on my business credit card for Qb Plus when I only wanted QB Essentials.  I'm a consultant and don't need inventory, payroll, or some other features.  I called QB customer service and was told I can downgrade, but I have to pay the $860 for QB Plus and $270 for QB Essentials.  WHAT?  That isn't a downgrade, it's a ripoff.  

I called my bank (Wells Fargo) and disputed the $860 payment.  All I wanted to do was downgrade to QB Essentials and then keep working with QB.  Now they have suspended my account, and my ONLY OPTION is to "RESUBSCRIBE" at the $860 level.  This is highway robbery.  

QB you have some very predatory practices and I have been a long time Quicken, Quickbooks, Quickbooks Online, and Turbotax user.  This is causing me to rethink my relationship with QB.

@cdilisio 

Did you pay for QB Online US version or another region?

Not a SOLUTION.  I need a refund and my current account is now suspended.  HELP.

Maybe I will more to Freshbook....

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@cdilisio wrote:

Maybe I will more to Freshbook....

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Maybe. You can also purchase a 3rd party conversion service if required.

This isn't the impression we want to leave you with, @cdilisio.

I have shared your complaint with my team and someone may reach out to you soon to discuss your case further. .

Please know that we're always here if case you need help with anything else. Take care and have a good one.