Anonymous
Not applicable

Other questions

Thanks for the follow-up questions, Jmp17. 

 

These negative amounts are usually caused by Credit Memo entries, over payments, or possible duplicate payments. 

 

The steps provided by Mark_R will apply for your future invoices given that the credits are from the customer over payments or credit memos. Therefore, you don't have to void/delete the received payments. 

 

In case the credits are caused by multiple entries, please delete/void the duplicate.

  1. From the A/R Aging report, double-click on the credits.
  2. Click on the Delete button.
  3. Select Yes to delete.

On the other hand, when making deposits, make sure to select the A/R account in the Account column. This way, you'll be able to link it to your invoices

 

Keep us posted if you've got more questions. We are here to help.