This isn't the kind experience that we'd like you to have, @AbsolutelyAppalled.
I hear you and realize the importance that this can have to your business. However, our engineers are still narrowing down this issue to determine its root cause so they can utilize a constant resolution.
Rest assured that you'll receive an update about this concern via email, since you've already reached out to our Customer Care Team.
Also, whenever I have some updates available, I will update this thread to let everybody know so you can get back to business.
Thanks you for your patience while this is being worked on.
Please let me know if I can be of additional assistance. Have a good one!
