I understand how QuickBooks mobile app issues can disrupt your workflow, especially when managing your business on the go, gpmillerjax.

Outdated app versions, limited storage, cache buildup, weak internet, or server problems can slow the QuickBooks app. Let’s resolve these to keep it running smoothly for your business:

1. Switch between Wi-Fi and mobile data to test your connection.
2. Close and reopen the QuickBooks app.
3. Restart your device.
4. Uninstall and reinstall the app.
5. Check the App Store for updates and install the latest version.
6. Update your device’s operating system to the latest version.

To free up space without losing your app’s documents or data:

1. Open Settings and select General.
2. Tap iPhone Storage, then choose the QuickBooks Online app.
3. Tap Offload App to remove the app but retain its data.

While troubleshooting the app, you can access your account through the QuickBooks Online browser version to complete critical tasks in the meantime:

1. Open Safari, Chrome, or another browser on your iPhone.
2. Go to QuickBooks Online website and sign in with your credentials.

Get back to us if you have other QuickBooks-related queries. The Community team is here to help.

Uninstalling and reinstalling the app fixed it but why do I have to keep doing this?

it seems like this app is really struggling most of the time, yet all of my other apps work fine.

Ive also found the phone app to be extremely buggy lately.

-asking me to sign in repeatedly on startup (3-4 times in a row in a loop just to get the app started)

-signing me in to a “blank” company with no data

-logging me out if i switch between apps

-products/services menu is empty sometimes and i have to use the search function 

-client list empty sometimes and i have to use the search function 

-app freezing and/or crashing randomly

-app is incredibly slow at times

-app seemingly gets stuck when saving (icon keeps spinning) forcing me to close the app and reopen it

it’s pretty bad!