A browser-related issue may be the reason you're unable to close your transaction entries in QuickBooks Online (QBO), accounting690.
First off, ensure that your chrome browser is updated to the latest version. Outdated browsers can sometimes lead to compatibility issues with web applications like QuickBooks Online. Once updated, refresh using Ctrl+R, then try closing your transactions again to see if the issue is resolved.
If the issue persists, use other supported browsers or access QuickBooks Online from another device. This can help determine whether the issue is isolated to your current browser or device.
Alternatively, consider clearing your browser's cache. Over time, cached data can build up and interfere with the functionality of browser-based programs, leading to performance glitches and errors. Clearing the cache often improves the program's speed and functionality by removing outdated or conflicting temporary files. While the article is for the QBO global version, the same principle applies to the US version.
Feel free to return to this thread if you have other concerns or questions. We're always here to help.
