I am soooooo concerned!!!! Today the owner of the company got a call from a "QB support person" and she asked me to handle it because she was talking about updates and issues of not syncing with QB server.
I gave her my cellphone number and the call was clasified as a scam. I called 850-394-9706 x159 and after she informed me about updates she transferred me to the IT support. She asked me if I was getting notifications of errors and said no. Both of them with an Indian accent and hard to understand. The "tech" was kind of aggressive and it was bothering me. I stupidly gave her access to my computer and she was telling me that we had to pay for user license. I told her that we already paid the subscription and she said we paid for the application not for licenses. I really feel so stupid!!! I would have actually checked first the website and get the information from there! She wrote on a notepad the subscription amount for 1, 2 or 4 years. It looked like the company was going to pay about $3K for QB online subscription with up to 5 users.
What bothers me the most is that I think they got files from my pc regarding QB. I told the owner (who is a friend) and she got so upset at me (with reason) when I let her know that I let them to connect to my pc! I was soooo upset at myselt and nervous! The owner then called QB and gave her the details. I have no updates because she is still with QB on the phone.
But why I was so stupid and let them remote in to my pc!!!!! These people are incredibly tenacious and liars!!!
I think the best would be for the owner to have another account! Oh my goodnes... I hope that this could be resolved and nothing is lost! I hate to be in this and worst beacause of my stupidity!!!!
